Frequently Asked Questions
If you have any questions or concerns not addressed on our website or in the FAQs below, please contact the Campus Service Center by email at campusservicecenter@harvard.edu or by phone at (617) 496-7827.
FAQs
Harvard affiliates who would like to have their Harvard ID replaced to reflect their gender identity/expression can have their ID card reprinted. There is no ID card fee for this service. We will use the “preferred first name” that is listed in the University Directory (MIDAS) and take an updated photo. Last names can only be changed if there has been a legal name change. Visit your local ID office and request an updated Harvard ID card to reflect your gender identity/expression. Before coming to the ID office, please ensure that your preferred name is listed in MIDAS and bring your current Harvard ID card to exchange for the new ID card. Bring a government-issued photo ID if you do not have a current Harvard ID card or if you are legally changing your last name.
Once you qualify as a Harvard retiree you will automatically be given a Retiree role at the University. You will use your Harvard employee card as your Retiree ID card. There is no separate Retiree card that will be issued.
There are currently no cards available for alumni that provide university-wide privileges. Some facilities, however, offer cards to alumni on a fee-for-service basis. Examples are the Harvard College Library and the Faculty Club. These cards imply no access or privilege other than those specified by the issuing facility. For information on whether you are eligible for such a card, contact the facility you wish to use.
No, your first ID card needs to be picked up in person so that we can validate your identity and your photo. You must bring a government-issued photo ID, in order to receive your Harvard ID card. Only Harvard faculty and staff may use a proxy form for pick up of a replacement ID card.
No, the ID Card Office is not permitted to mail ID cards for security reasons.