Welcome! Our Customer Service Representatives are ready to help you with Harvard University ID cards, Parking, HU Housing, Notary Public services and CommuterChoice.

Contact Us


Campus Service Center

Richard A. and Susan F. Smith Campus Center Room 807
1350 Massachusetts Ave.
Cambridge, MA 02138

Monday - Friday: 9am - 4pm
Saturday, Sunday and University Holidays: Closed

(617) 496-7827
Fax_Icon.png (617) 496-8278



If you are experiencing any issues using your Harvard ID card on campus or elsewhere, please visit the Campus Service Center and our team will troubleshoot the issue.  If we find that we need to replace your card, we will ask you to trade in the ‘old’ card for a newly printed one at no charge.

Campus Service Center

The Campus Service Center provides in-person services from 9:00 a.m. to 4:00 p.m., Monday through Friday (excluding University Holidays). 


ID Services :    ID Cards will be made at the Campus Service Center for employees and affiliates working on campus and students living on campus or living locally.  We cannot mail ID cards. Those working or studying remotely will receive their ID card when they return to campus. 




To learn more about Flexible Commuting to Campus please review current options in the Parking Updates section at parking.harvard.edu